Help Desk
Elizabeth V. - Class of 2023
An Online Guide to Accessing National University’s Web Resources.
To help you access National University’s digital assets, the Information Technology department has assembled the following resources:
Tips for Using the Troubleshooting Guides
- The Troubleshooting Guides are located under the “Help Desk” link in the menu
- Use the Guides to find solutions to common IT issues and as a quick reference tool.
- The Guides can also be used to answer Frequently Asked Questions (FAQs)
Tutorials
- The Tutorials link is located under “Help Desk” on the right-hand menu.
- These step-by-step tutorials illustrate how to use the SOAR Portals and other Web applications.
- IT manuals will be included soon.
More Help
Click on the appropriate “more help” link in the left-hand column to access contact information for the IT Help Desk, Student Services, and various academic departments.
- 10 Computing Facts
- Cleaning Your Cache
- Cookies – Why Enable Them?
- Pop Up Blockers
- Spam – What to Do?
- Avoiding Computer Viruses
- Adjunct Faculty
- Current Student Tutorials
Help Desk
The IT Helpdesk is available 24/7/365 to assist students, faculty, and staff with any technical needs.
Email: helpdesk@nu.edu
Phone: (858) 309-3580; Toll-Free (866)NU-ACCESS ext 3580